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Terms & Conditions

  • The Sleepwell Exchange Offer starts from 27th July 2018 for a limited period only.
  • The Offer is available at all Sleepwell Dealers in Select States only.
  • The Exchange Offer is applicable on purchase of New Sleepwell mattresses only.
  • Customers must check and agree to the Offer details, Terms and Conditions available with the Sleepwell Dealer before purchasing the Sleepwell Mattresses under the Exchange Offer scheme.
  • The Sleepwell Mattress Exchange Offer is open to all customers who bring in ANY old mattress (Branded/Unbranded) to Exchange and Buy a New Sleepwell Mattress (Select models only) from an authorized Sleepwell Dealer only. The Offer is NOT available, if the customer does not bring a mattress for Exchange.
  • Sleepwell mattresses are available without this Offer also.
  • On the Exchange of an Old Mattress and purchase of a New Sleepwell Mattress, the customer will get a Guaranteed Cash Reward AND a Chance to Win a Bumper

    Prize under the Sleepwell Exchange Offer.

  • Cost of transportation of both the Old (Exchanged) and the New mattresses to be borne by the customer.
  • The employees and immediate family members of Sheela Foam Limited, Advertising Agencies, their subsidiaries and associate companies, partners/sponsors and participating Channel Partners of Sheela Foam Limited, their family members and staff are not eligible to avail the benefits under this Offer. The company shall verify the eligibility of all winners and reserves the sole right on deciding the eligibility of the winner.
  • Guaranteed Cash Rewards and Bumper Prizes are only for genuine customers under Sleepwell Exchange offer. The company shall ensure genuine redemptions through strict verification.
  • The company may disqualify a claim pertaining to cash reward or bumper prize if the authentication process finds it not to be genuine or manipulated and is not in adherence to the terms and conditions of the Offer.
  • The winner of prizes shall be determined by a computerised draw process and the result declared by the company shall be final. No correspondence shall be entertained in this regard.
  • The customer should check the availability of Mattress model chosen from the Sleepwell Dealer before availing the Exchange Offer.
  • The company reserves the right at any time, without prior notice, to add or change all or any of these terms and conditions or to replace, wholly or in part the Offer or to withdraw it completely, without giving any reason for the same.
  • By availing the offer, the customer agrees to comply with these terms and conditions and waive any right to claim ambiguity in these terms and conditions. The customer agrees to release and indemnify Sheela Foam Limited and its respective affiliates, advertising and promotion agencies, and all of its respective agents, representatives, officers, directors, and employees from and against any injury, loss, damage, claim, action, or any liability of any kind resulting from or arising from your or any third party’s use (or misuse) of the Exchange Offer.
  • To participate in the Offer, the consumer must:
    A.Exchange his / her Old mattress and buy a New Sleepwell mattress from Sleepwell Dealer only, and should pre-confirm availability of the Offer and its Terms & Conditions with the Dealer.
  • B. Ask the Sleepwell Dealer to SMS the unique mattress serial number of the New mattress purchased along with the customer’s mobile number to Register Warranty and Win Cash Reward and a chance to win Bumper Prize.
  • C. He will then receive an SMS from the company informing of Guaranteed Cash Reward and a Bumper Prize, if won, under the computerised draw.
  • Customer to send his Invoice Copy/Warranty Card Copy and ID Proof Copy /Address Proof Copy/ PAN Card Copy to claim the prize in case of Honda Amaze E MT (P) Cars and Honda Activa 5G STD at below mentioned address: Mrs. Kavita Sharma, Sheela Foam Ltd, ( C/o M/s Divya Software Solutions Pvt Ltd, Plot No-14 (Adjacent to ATS Infrastructure Ltd.), Sector-135, Noida- Greater Noida Expressway, Noida- 201304, Uttar Pradesh.
  • New mattress bought will be governed by the applicable provision of Warranty mentioned on the Warranty card. Return of new mattress for reasons other than manufacturing defects will not be allowed.
  • All Product images shown as gifts in the scheme communication are indicative and the actual product/ brand/ color/ specification may vary at the sole discretion of Sheela Foam Limited.
  • Bumper prizes cannot be exchanged, upgraded, en-cashed, transferred or returned.
  • All bumper prizes are subject to supplier/manufacturer warranty restrictions at the time of receiving the award. Sheela Foam Limited gives no warranty (whether expressly or implied) whatsoever with respect to product / services won under the offer. In particular, Sheela Foam Limited gives no warranty with respect to the quality of goods acquired or their suitability for any purpose. In case of any dispute, complaints or applicable warranty, the same has to be taken up with the manufacturer of the goods by the consumer directly and Sheela Foam Limited will not be a party to such claims.
  • GST, TDS, Gift Tax, Local Taxes, Transportation, and other surcharges on bumper prizes, as applicable, will be borne by the winner.
  • The Honda Amaze E MT (P) Cars and Honda Activa 5G STD will be given on Ex - showroom basis only from the nearest located Honda Authorized Dealer and all other applicable charges, Taxes, Registration Fees, levies, Insurance, any other fee, etc. will be borne by the winner.
  • In case the model / product is not available or is discontinued by the manufacturer then Sheela Foam Limited shall have the sole right to change the gift with an alternate gift of similar value.
  • Sheela Foam Limited Reserves the right to upgrade / amend the gifts during the Offer period.
  • Sheela Foam Limited shall not be liable for prizes damaged or stolen during or after the course of collection and / or delivery of the prizes. Delivery Period is subject to confirmation from OEM / Supplier.
  • The scheme will remain open till such time as may be decided by Sheela Foam Limited at its sole discretion.
  • DOCUMENTATION REQUIRED FROM WINNERS: Winners must submit copy of the invoice and warranty card showing the mattress serial number/s of the mattress purchased under the Offer, Identity Proof Copy, Address proof Copy, PAN Card Copy to claim the prizes as mentioned in Point 17 above and applicable TDS in respect to Point 22 above within 15 days from the date of intimation by the company, failing to which the company shall cancel the same at its sole discretion.
  • The Cash prizes shall be given by the dealer at the time of purchase.
  • This Offer is at the sole discretion of Sheela Foam Limited and the brands whose gifts are offered are not a party to the Offer.
  • In case of any dispute, the decision of Sheela Foam Limited will be final. All disputes and settlements are subject to Delhi jurisdiction.